Tap to Pay Configuration
Overview
Tap to Pay lets patrons quickly make a donation right on your device using their contactless credit card or mobile wallet (Apple Pay / Google Pay).
Use this collapsible panel to enable the feature, set how patron contact info is collected, customize buttons and colors to match your brand, and configure a fallback QR code for devices that can't tap.
Enable/Disable
Select Disabled to deactivate Tap to Pay on this form.
Select Enabled to activate Tap to Pay on this form.
Name & Email Collection
Choose how you want to handle donor contact details during checkout.
Require Name & Email: Prompts the patron to enter their contact info before tapping. Ensures every donation is tied to a specific constituent record.
Allow Anonymous: Gives the patron a choice on screen—they can either enter their info for a personalized receipt or skip it to pay quickly.
Only Anonymous: Keeps the checkout lighting-fast. Skips contact collection entirely. The patron taps, picks whether they want a receipt, and walks away. (Note: Requires Anonymous Constituent Credentials configured in your Tessitura settings)
Declined Payment
Apple's rules require you to offer patrons a receipt option if their bank declines the contactless payment.
Declined Receipt: Pick the automated email template from Message Manager to send if a failed transaction receipt is requested.
Headline: Customize the main title displayed on the device screen (e.g., "Payment Unsuccessful" ).
Body Copy: Enter the explanatory text shown to the patron (e.g., "Your financial institution declined this transaction. Would you like a receipt of this failed payment attempt for your records?").
Send Button Text: Enter the label for the primary button (e.g., "Send Receipt" ).
Send Button Color: Enter the 8-digit Hex color code for the background (e.g., #000000FF for solid black).
Send Text Color: Enter the 8-digit Hex color code for the label text (e.g., #FFFFFFFF for white text).
Don't Send Text: Enter the label for the secondary button (e.g., "No Thanks" ).
Don't Send Button Color: Enter the 8-digit Hex color code for the background (e.g., #DDDDDDFF for light grey).
Don't Send Text Color: Enter the 8-digit Hex color code for the label text (e.g., #000000FF for black text).
Live Preview: Check the real-time preview box below these fields to verify contrast, color matching, and button text before saving.
Fallback Payment Option
If a patron’s card chip fails or their phone doesn't support NFC, Donate2 automatically displays a backup QR code option.
Fallback Form: Choose the standard web donation form that opens on the patron's phone when they scan the QR code.
Fallback Text: Enter the action word prefix (e.g., "Donate" ). Donate2 automatically appends with QR Code to create the full button label (as displayed in the Button Preview).
Fallback Button Color: Enter the 8-digit Hex color code for the background (e.g., #DDDDDDFF for light grey).
Fallback Text Color: Enter the 8-digit Hex color code for the label text (e.g., #000000FF for black text).
Button Preview: Displays a real-time preview of the fallback button. (Note: You can only control the first word of the text, while the background and text colors update live).
Anonymous Successful Payment
When an anonymous tap succeeds, the patron is shown a quick confirmation screen asking if they want a receipt before walking away.
Send Text: Enter the label for the primary receipt button (e.g., "Send Receipt" ).
Send Button Color: Enter the 8-digit Hex color code for the background (e.g., #000000FF for solid black).
Send Text Color: Enter the 8-digit Hex color code for the label text (e.g., #FFFFFFFF for white text).
Don't Send Text: Enter the label for the skip button (e.g., "No Thanks" ).
Don't Send Button Color: Enter the 8-digit Hex color code for the background (e.g., #DDDDDDFF for light grey).
Don't Send Text Color: Enter the 8-digit Hex color code for the label text (e.g., #000000FF for black text).
Live Preview: Use the side-by-side preview box to verify that your buttons are legible and styled correctly.
Anonymous Email Receipt
Email Address: Enter an internal or organizational email address where anonymous receipts should be routed when a patron selects "No Thanks" (or doesn't provide their personal email).
💡 Note: If left blank, no receipt will be generated or sent when a patron opts out.