ACH U.S. Banks - Where to use

Flex2

Payment Forms (Available Now)
ACH used for payments on an unpaid order in Tessitura is a can great option because there is nothing provided to the patron at the time of the transaction. Confirmation is sent to the patron that the ACH payment is processing. Once the ACH payment has processed (it can be several days later) everything processes as expected - Receipts, Tessitura.

Enhanced Flex Forms (Available Now)
ACH used for an event (Table, Tickets, etc..) can great option because there is nothing provided to the patron at the time of the transaction. Confirmation is sent to the patron that the ACH payment is processing. Once the ACH payment has processed (it can be several days later) everything processes as expected - Receipts, Tessitura, Prospect2/ActiveCampaign.

Donate2

Enhanced Donations Forms (Coming Soon)
ACH used for a standard donation or recurring donation is a great option because there is nothing provided to the patron at the time of the donation. Confirmation is sent to the patron that the ACH payment is processing. Once the ACH payment has processed (it can be several days later) everything processes as expected - Receipts, Tessitura, Prospect2/ActiveCampaign.

Stream2

Brightcove Beacon Forms (Available Now)
ACH for a Streaming Video Subscription (SVOD) is not a good option because access is provided to the patron at the time of the transaction. It would be possible to setup an ACH that will later fail but in the meantime the subscriber has watched video.

ACH for a Streaming Video (TVOD) could be a good option if it is for a video that will be available at a future date (more than 4 days out). Confirmation is sent to the patron that the ACH payment is processing. Once the ACH payment has processed (it can be several days later) everything processes as expected - Receipts, Brightcove Beacon, Tessitura, Prospect2/ActiveCampaign.