Off-Sale - By Date and/or By Count
Off-Sale is a feature that will disable the display of a form payment page and replace it with a message and in this article we will show you how to set a form to move to Off-Sale either when a specific date is reached, a total count is reached, or configure your Off-Sale settings to turn on off based on whichever comes first. This is useful for a lot of different situations like if you have a limited amount you are able to sell, a cut off date for a purchase, or when you automatically redirect a form after the event has taken place instead of having to remember.
Off-Sale can be activated in two different ways:
1. By Date
Using Off-Sale By Date allows you to set a Date, Time, and Timezone along the messaging for the Off-Sale page. To enable Off-Sale By Date, select Date from the Off-Sale Type dropdown. The fields for Date, Time and Timezone will display underneath that selection.
2. By Count
Using Off-Sale By Count allows you to set a Maximum Count along with the messaging for the Off-Sale page. To enable Off-Sale By Count, select Count from the Off-Sale Type dropdown. The fields for Current Count and Maximum Count will display underneath that selection.
For more detailed information about Off-Sale set up, click here.
The value for Current Count is based on the sum of all Count Increments processed from a form. A Count Increment is assigned to each pricing configuration on a form. When a new transaction takes place, the Current Count will increase by the Count Increment. If a transaction has been refunded in Stripe, the Current Count will decrease by the Count Increment. This number cannot be manually edited.
Maximum Count is the total number of Count Increment values this form is allowed to process. Once it reaches the Maximum Count number, the Off-Sale page will be displayed.
Updating Maximum Count
You can update the Maximum Count anytime you want. For example, if you have 10 Count Increments that came from another source, you can update this number to reflect that and ensure you still sell within that limit.
What is a count? It's a count of something: seats, pods, limited edition Count von Count coffee mugs, blueberry pies, whatever. For this example, let's go with pies. You're selling 100 pies with a max of 3 pies per order. If $25 gets you 1 pie, set the Count Increment on that button to 1. If $50 gets you 2 pies, set the Count Increment on that button to 2. If $75 gets you 3 pies, set the Count Increment to 3. Once have sold 98 pies and only have 2 Counts (aka pies) remaining on the form, any buttons selling more than 2 Counts (aka button #3 in this pie fantasy) will be hidden, so you don't over sell.
Using By Date or Count
Using Off-Sale By Date or Count allows you to set a both a Date and a Maximum Count. Whenever either piece of criteria is met, your Off-Sale settings will be turned on for that form ensuring you get the maximum amount of time possible without having to manually monitor and adjust the form. To enable this feature, select Off-Sale by Date or Count from the Off-Sale Type dropdown. The fields for Date, Time, Timezone, Current Count, and Maximum Count will display underneath that selection.
Off-Sale Behavior - Message or Redirect
The Off-Sale Behavior dropdown allows you the option to either display a message or redirect to another form when the Off-sale criteria has been met. This makes it easy to point them to something they can buy or donate to, either by having the button on the Message option point to a different form or by using the redirect. This section is available regardless of which Off-Sale type you're using.
If the Message option is selected, you will configure the message you want to present to the end user under the Body Copy section.
If the Redirect option is selected, you can select an alternate form that will be displayed to the end user from the dropdown menu that is accessible with this choice.