How do recurring donations work with Tessitura?
Interchangeable Terms
In the context of 2Account Forms, the terms "Donation," "Gift," and "Contribution" are used interchangeably. They all refer to the money a patron gives to an organization.
When a contribution is processed by Stripe, either Weekly, Monthly, Quarterly or Annually, the transaction takes place in Stripe as a "Subscription" and then is processed in Tessitura.
The options for how they process depend on how you setup your Donate2 Enhanced Donation Form.
The Donate2 Enhanced Donation Forms have 2 options for processing contributions:
Web Based Orders just like your website would processes using the web batch that auto opens and closes every night.
- Pledge & Gift where there are no web orders and we use the Tessitura Contribution import utility Learn more about the Pledge & Gift functionality here
You will see this donation recorded alongside other transaction history in Tessitura. Donate2 takes care of the checkout process and triggers the Message Manager Receipt assigned to your form. No need to use the HTML templates in Tessitura. The Message Manger has an editor with conditional content tokens and personalization tokens. For recurring giving, you can assign a receipt for the ongoing transaction. This means your first receipt can say, "Thank you for becoming a sustaining giver" and your future receipts can say "Thank you for your ongoing gift"
Tessitura Integrated
If you need to edit the recurring donation you can do that from the Tessitura Custom Screen we provide during the integration process.