Tessitura TEST and LIVE Links

With our Tessitura integration, you are able to connect your LIVE environment as well as a TEST environment. Whenever you see TEST or LIVE in all caps, know we are talking about the connection a form will be using to your Tessitura environment. You may call your environments production and beta or Mo and Curly, but we refer to them as TEST and LIVE for consistency. 

Donate2 Donation forms have a connection to both TEST and LIVE. Stream2 forms only have a connection to LIVE. Depending on how your organization has things set up, you may never use your TEST links or only during the set up of your first few forms.

The TEST link for a form skips Stripe completely, allowing you to complete the form as many times as you'd like without payment actually processing. The TEST link enter the information into your TEST Tessitura environment and that's how you can easily test and troubleshoot funds, receipts (makes sure you have the receipts turned on in TEST, it's common to have this disabled), and other Tessitura side components. Never share a TEST link to a form with the public.

For TEST transactions, if there is an error you will receive an email if you have notifications turned on. These errors will not be on your dashboard so they cannot be resent. Review the error message to find out what error we encountered with Tessitura.
The LIVE link is the real deal. It goes through all steps, including Stripe. You can use your LIVE link for testing too, just know that it will actually charge the credit card you use. If you need to process refunds from testing or anything like that, you'll do that directly in your Stripe account. The LIVE link to a form is what you'll share with the public.